Frequently Asked Questions

Yes - the welcome bonus at កីឡដ្ឋាន comes with a 35× playthrough requirement on the bonus amount only, and you have 30 days after activation to meet it. Only bets with odds of 1.50 or higher count toward the wagering, and the bonus funds are locked until the requirement is cleared.

A '-0.5' Asian Handicap gives the selected team a half-goal deficit, meaning the bet wins only if that team wins the match outright. If the game ends in a draw or the opponent wins, the bet loses. This market removes the draw option and offers odds that reflect the perceived difference in team strength.

Yes - កីឡដ្ឋាន operates under a Curacao e-Gaming licence, which is publicly listed on the regulator's website. You can verify the licence number on the footer of the site or by searching the Curacao e-Gaming public register. The site also uses SSL encryption and two-factor authentication for account logins to protect your data.

E-wallet withdrawals (Skrill, Neteller, ecoPayz) are processed within 24 hours, while Visa/Mastercard and bank transfers take 3-5 business days. Crypto withdrawals are usually completed within an hour after blockchain confirmation. All withdrawal requests are subject to a brief security review before funds are released.

If a match is postponed and rescheduled within the same tournament window, bets remain open and are settled when the game is played. Should the match be cancelled or abandoned without a result, the wager is void and the stake is returned to your account. For bets placed on individual player markets, the market is cancelled only if the player does not take any part in the remaining fixture.

Only one account per person is allowed; creating additional accounts is a violation of កីឡដ្ឋាន's terms of service. If a duplicate account is detected, the operator may suspend all related accounts, forfeit any bonuses, and void pending bets. In serious cases, the account balance can be confiscated and the player may be banned from future use of the platform.